CATEGORIZED By CALL
SEGMENTS For Your Staff
UsIng a proprietary algorithm, we analyze and dissect
a phone call by looking at tone, meaning, and phrases
and words used during the course the conversation.
We extract and identify the sentence structure and phrases
used between two speakers to determine and classify call
segments, new patient related, reason for lost opportunity
(insurance, price, etc.), as well as the ultimate outcome
of the call (appointment made or no appointment made).
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