MMG Fusion Completes Integration with Curve Dental

Full integration gives dentists using Curve’s practice management software unprecedented ability to communicate with patients and monitor overhead spending during COVID crisis

MMG Fusion, the all-in-one software suite working to Market, Manage, and Grow dental practices, has completed their integration with partner Curve Dental, the leading provider of cloud-based dental solutions. The integration makes MMG Fusion’s broad offering of 4x Best of Class winning patient engagement and practice marketing software available to Curve Dental’s tech-savvy customers.

“During this unique crisis, Curve Dental customers need full access to the most advanced patient communication and marketing tracking software that demonstrates their ability to keep their staff and patients safe before, during, and after each appointment. Practices must effectively communicate and engage with their patient base now, while also implementing cost saving measures to prepare for their eventual return to business,” said Paul Intlekofer, CEO of MMG Fusion. “Both MMG Fusion and Curve Dental are dedicated to providing these tools to our customers so they can hit the ground running when business resumes.”

By integrating with MMG Fusion, Curve Dental can offer its over 27,000 dental professionals even more ways to communicate with patients, reduce churn, easily reactivate latent treatment plans and revenue, and accurately track their marketing spending and results.

“We are excited to fully integrate MMG Fusion into the Curve Dental ecosystem,” said Jana Macon, Curve Dental’s Executive Vice President of Customer Success. “By integrating with a comprehensive patient engagement and practice marketing tracking solution like MMG Fusion, we will provide our customers with the tools they need to get back on their feet quickly, efficiently, and cost effectively.”

About Curve Dental
Founded in 2004, Curve Dental provides web-based dental software and related services to dental practices within the United States and Canada. The company is privately-held, with offices in Provo, Utah, and Calgary, Alberta. Curve Dental strives to make dental software less about computers and more about user experience. Their creative thinking can be seen in the design of their software, that’s easy to use and built only for the web. Visit www.curvedental.com for more information.

About MMG Fusion
Founded in 2015, MMG Fusion is dedicated to creating innovative technology solutions that help dentists build thriving practices by making front office management and practice marketing simple and intuitive. The MMG Fusion suite of tools, available as all-in-one integrated systems or as separate modules provides management of online marketing, search optimization, social media marketing, online reputation management, patient communications, and engagement, call recording and tracking, schedule optimization and ROI assessment. MMG Fusion is a cloud-based software as a service offering that integrates seamlessly with practice management software presenting information via a single streamlined dashboard interface. Visit www.mmgfusion.com for more information.

MMG Fusion Launches Patient Portal

MMG Fusion, the all-in-one software suite working to Market, Manage, and Grow dental practices, has released the Patient Portal. A part of the new MMG Manage suite of services.

The Patient Portal was designed, tested, and continually improved by dentists and dental staff within MMG Fusion’s affiliated San Francisco group practice. Its primary functions are to increase patient satisfaction and retention by empowering the patient prior to and after practice visits. Prior to their first patient visit, new patients can enter the portal to complete their e-consent forms, manage their appointment scheduling, complete their medical and dental history, make payments, and even receive benefits like reimbursed uber rides to and from the practice.

 

The Patient Portal also uses artificial intelligence to assign an oral health score to each patient based on meeting or missing milestones such as recommended treatments and annual cleanings. The score helps patients easily understand and quantify the value of recommended treatments which reduces the unscheduled treatments by 25%.

Paul Intlekofer, CEO of MMG Fusion

“Patients in today’s fast paced tech savvy world want to be met where they are, on their smart phones,” said Paul Intlekofer, CEO of MMG Fusion. “By giving patients the power to more efficiently schedule, pay, collect information, or understand the value of proposed treatment we are making trips to the dentist as easy as using Uber, OpenTable, or online banking.”

The Patient Portal also brings great benefit to the practice.

When a practice combines the Task Manager and Unified Communications tools from the MMG Manage Suite with the Patient Portal (the full “Virtual Office Manager”, referred to as AVA), they have the most intelligent, robust, and seamless line of communication to their patients. Resulting in staff saving time and energy as patients complete tasks and answer questions on their own, while still having live help a text or call away. After implementing the Patient Portal dental practices have found that 85% of patients choose to use the app, and these patients stay with the practice 35% longer then patients who do not.

The Patient Portal will also be a primary facilitator of MMG’s Tele-Dentistry.

Patients and practices will be able to have fully remote phone or video appointments from any device in any location simply by logging into the portal.

From Alexa to Ava: Meet the Virtual Assistant Who is Ready to Revolutionize Your Practice

Lou Shuman, DMD, CAGS, CEO and Founder of Cellerant Consulting

For years, the conversation about technology was built around an emphasis on specific tools and functions. It was necessary justifying something new required specificity. That’s why, when I first became aware of the company MMG Fusion, the most efficient way to communicate its value to the dental community was to focus on its most innovative tool: ChairFill.

I wrote about ChairFill at length and how it is able to monitor available appointment times and analyze patient data to identify and connect with patients who best meet your scheduling gaps, down to procedure type and profit margin. It was an important story to tell, but I think it is time to tell the rest of the story.

MMG Fusion is more than just a collection of outstanding tools – ChairFill, unified communication and a state-of-the-art patient portal. It is poised to help practices fully realize their potential to market, manage and grow by providing a virtual office manager to help make the integration between the three seamless: Ava. “She” is able to evaluate the verticals, actually prescribe what is necessary to maximize the growth of the practice and be the central hub making sense of increasing amounts of data – from potential patients, to schedules, treatment acceptance and more.

“A lot of people have tools, but we’ve made every tool and then integrated them together. With Ava, we make every tool work better, improving the overall performance of the staff,” said Paul Intlekofer, CEO of MMG Fusion. “Ava, as a program, is able to think, learn, analyze and do. It can work independently in ways that will surprise you. While our competitors are constrained by having DNA in a specific area, like phone systems, we are able to deliver Ava as a force multiplier for every tool in our system.”

For too long, there has been apprehension around the ways that technology – especially in patient-facing processes – might devalue the experience; after all, there’s no replacement for a human being on the other end of the phone. That is why the MMG approach is so impressive: It provides the software to get a potential patient’s attention, bring them to the practice website, facilitate that person choosing your practice, and schedule online. It allows the practice to have touch points that meet patients where they are (and when they are – a lot of searching and scheduling happens at night), and setting up interaction so that the patient loves you before they even step in the door. The technology is setting up your practice for success – seamless, paperless, and accessible. You and your team will be better able to serve patients with the information and feedback MMG Fusion and Ava make possible.

“We can still sell bundles that stack up against our competitors,” said Intlekofer, “but our goal for the next phase of MMG Fusion is to help people appreciate that while you can buy the tools, it will change your practice, and your life, if you see it as a system – one platform that does it all.”

To learn more email the COO of MMG Fusion, Chris Rom, personally at chris@mmgfusion.com or go to www.mmgfusion.com to schedule a demo.

Dental Products Report Names MMG Fusion Top 5 Software Product

The editors of Dental Products Report have named MMG Fusion’s Task Manager as a Top5 software product of 2020!

Featuring Ava, the Virtual Office Manager, is part of the new MMG Manage suite of services acting as a virtual office assistant.

Unified Communications, and its optional artificial intelligence (AI)–powered upgrade Ava, were designed, tested, and continually improved by dentists and staff.

Its primary function is to use AI to prioritize, streamline, and disseminate daily office tasks to team members.

The new tool creates tasks, then assigns them to the relevant team member or completes the task on its own when applicable.