Give Your Patient Experience A Human Touch
CommCentral combines emails, text/sms, phone and chat into a single view improving patient experience and increasing case acceptance.
Improve communication with patients and within the office to decrease churn and missed appointments.
Includes Text/SMS, Phone, Chat & Voicemail.
Enhance communication and collaboration within the office
One inbox for all communications (sms, email, phone, voicemail and chat)
Improve the patient experience
Eliminate redundancy and improve office efficiency
Speed up processes with detailed screen-pops
Automate information capture with AI Web Chat
“We increased new patients from 7 to more than 75 per month with MMG Fusion by making it easy for patients to reach us however they prefer.”
Dr. Sona Saeidi
Omni Channel Communication Simplified
Improve the patient experience by responding to patient inquiries through their preferred communication channel seamlessly!
Whether it’s a text/sms, email, chat or phone, all communication lands into a single inbox.
Contextual Internal Notes
MMG Fusion’s CommCentral enables team collaboration by using internal notes in the context of each patient conversation to loop in other staff and providers.
Automatic Task Management
Our Artificial Intelligence (Ava) auto creates and assigns various tasks to your staff through the communications platform.
Ava also tracks and analyzes how effectively your staff is completing these tasks.
Improve the patient experience
Let your patients communicate with your office over any channel that they prefer without creating complications for your staff
Eliminate redundancy and improve office efficiency
Any staff member can pick up a conversation with a patient right where a previous staff member left off. No more missing data and no more re-entering data or re-asking questions of busy patients.
Automate information capture with AI Web Chat
Relevant patient data is automatically pulled from webchats, saving data entry time and ensuring important information is not overlooked or lost.
Never Lose Another New Patient
Steady Your Practice Now With MMG Fusion