Centralize all forms of inbound, outbound, and internal communications.
An organized and centralized communication platform improves the experience of your patients and your team.
A central funnel to collect, organize, assign, and track all forms of office communication.
Webchat, texts, emails, voicemails, and the patient’s profile are all presented in their individual chat flow.
CommCentral is the next evolution in organized and efficient practice communications.
Patients communicate over any channel that they prefer, with no complications for your team.
Pick up conversations right where a previous staff member left off. No more missing data, re-entering data, or asking questions of busy patients.
Patient data is automatically pulled from webchats, saving time and safeguarding critical info.
Omni-Channel Communication Simplified
Improve the patient experience by responding to patient inquiries through their preferred communication channel seamlessly!
Whether it’s a text/sms, email, chat or phone, all communication lands into a single inbox.
Contextual Internal Notes
MMG Fusion’s CommCentral enables team collaboration by using internal notes in the context of each patient conversation to loop in other staff and providers.
Automatic Task Management
Our Artificial Intelligence (Ava) auto creates and assigns various tasks to your staff through the communications platform.
Ava also tracks and analyzes how effectively your staff is completing these tasks.
efficiency and organization with MMG Fusion