Improve patient satisfaction and retention with the Patient Portal.
Lower Churn. Patients will stay with your practice 35% longer.
“We improved patient retention by 15% and treatment acceptance by 25% with the Patient Portal Oral Health score from MMG Fusion. “
Dr Siavash Dehghani
Oral Health Score
The oral health score (i.e. credit-score for patients oral health) is a baseline score and series of treatments and actions that a patient can take to improve and then maintain their score. It is calculated using past treatments, unscheduled treatments and other factors. The oral health score becomes another way to keep the patient engaged – lowering churn and increasing treatment acceptance.
The patient portal allows patients to receive reimbursement for local uber rides or receive gift cards or other targeted promotions customized to each patient to increase treatment acceptance. These features differentiate the practice and make patients feel special. This keeps the patients with the practice for longer with only a minor expenditure on the part of the practice.
With the patient portal patients can independently book appointments, chat with the staff and dentists, and complete forms in a HIPAA secure environment. These features create a unique and pleasant experience for patients which lowers churn and increases referrals.
Patient portal allows patients to make payments towards their balance remotely. It also can be used by your staff in the office to run credit/debit card payments, create patient installment plans and manage disputed payments. The integration with Task Manager, increases collection while reducing card chargebacks.
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